## 1. Who are we?

Hi! We're Luzid Inc. We make helpful software tools called "David" that help grown-ups with their work. When you visit our website, we sometimes collect a little information so the site works properly and we can keep it safe.

## 2. What information do we collect?

Think of these as different "buckets" of information we might collect:

**Contact Info**: Name, email address, phone number, company name. So we can talk to you and help when you need it.

**Account Info**: Username, password, profile picture. So you can sign in and use our tools safely.

**Computer Info**: Your device's address (IP), browser type, what pages you visit. To make the website work well on your device and stay secure.

**Usage Info**: How you use our tools, what features you like. To make our tools better and easier to use.

**Payment Info**: Credit card details, billing address. So grown-ups can pay for our services safely.

**Important**: We never collect information from kids under 13 on purpose. If you're under 13, please ask a parent or guardian before using our website or sharing any information with us.

## 3. Why do we use this information?

We only use your information when we have a good reason, such as:

• To make our website work - Like remembering your language choice  
• To help you - Like answering your questions or fixing problems  
• To keep everything safe - Like stopping bad robots and hackers  
• To make our tools better - Like adding new features people want  
• To follow the law - Sometimes rules require us to keep certain information  
• To tell you about updates - Like new features or important changes (only if you say it's okay)

## 4. Who do we share information with?

We're very careful about sharing your information. We only share it with:

• Helper companies - Like companies that help us send emails or process payments (they promise to keep it safe too)  
• Legal authorities - Only if the law requires us to  
• Business partners - Only if we need to for business reasons and with your permission

We never sell your personal information to anyone!

## 5. How do we keep your information safe?

• Secure computers - Our servers are locked down and protected  
• Strong passwords - Our team uses super strong passwords and extra security steps  
• Limited access - Only team members who really need your info can see it  
• Regular check-ups - We regularly test our security to find and fix problems  
• Encryption - We scramble your information so only we can read it

## 6. Your choices and rights

You have lots of control over your information:

• See your info - Ask us what information we have about you  
• Fix mistakes - Tell us if something is wrong and we'll correct it  
• Delete your info - Ask us to erase your information (in most cases)  
• Stop certain uses - Tell us to stop using your info for specific things  
• Get a copy - Ask for a copy of your information in a format you can use  
• Stop emails - Unsubscribe from our emails anytime

## 7. Questions? We're here to help!

If you have any questions about privacy or want to use any of your rights, just contact us:

Email: contact@luzid.io

We're friendly humans and we're here to help! Don't be shy about asking questions.

Remember: If you're under 13, always ask a parent or guardian before sharing any personal information online, including with us!

## 8. Our Data Protection Officer

If you have questions specifically about how we protect your data, you can reach our Data Protection Officer:

Name: Matheus Dias  
Email: matheus@luzid.io